Residential and dementia care · 12 beds
The Alexandra
Our smaller residential home at 23 Howard Road, Queens Park, Bournemouth, neighbouring our nursing home. Twelve residents, a team who know each of them, and help with the everyday at each person’s own pace.
You don’t need the right care term to call. Tell us about the person and we will talk it through.
- Family-run since 1986 Still the same family, now the next generation
- 35 residents, two homes 12 residential, 23 nursing, on Howard Road
- Registered nurse, day and night At our nursing home, at all times
- No set visiting hours Families are welcome whenever suits
- Regulated by the CQC See our latest rating (opens the Care Quality Commission website)
What this home is
A small residential and dementia home, run by the same family since 1986
The Alexandra is the smaller of our two houses on Howard Road. It is a residential home for twelve older people: help with washing, dressing, meals and medicines, given by people who know your routines and the small things that matter to you.
We also care for people living with dementia here. Every admission is considered case by case, after a free assessment, so we can be confident we can meet the person’s needs. The home has access control, which helps us support people who like to walk with purpose. Access control on its own does not decide whether the home is right for someone; the assessment does.
Why not come and visit us to see for yourself?
Why families choose The Alexandra
Personal care. Familiar faces. A home on Howard Road.
Home-like in scale
Twelve residents in one house. Small enough that days can follow each person’s own pace, with quiet time as well as company.
Familiar faces
The team get to know the person behind the care plan: their routines, the things they would rather not do, and the preferences that matter day to day.
A neighbour to our nursing home
Our nursing home, Farway Grange Nursing, is our neighbour at 31–33 Howard Road. Residents enjoy both gardens, including the koi pond at Farway Grange Nursing.
If someone’s needs change, they can move to our neighbouring nursing home, staying with familiar faces.
Our team is led by Inga, our Registered Manager, with Diana as Administrator and Activities Coordinator. About our family and team
How we’re staffed
About five hours of one-to-one care a day
We keep The Alexandra small on purpose, and we staff it with more carers on each shift than the traditional pattern in many UK care homes. This is a typical day when the home is full.
| Shift | Length | Carers on shift | Residents per carer | Care hours per resident |
|---|---|---|---|---|
| Morning | 6 hours | 3 | 4 | about 1.5 |
| Afternoon | 6 hours | 3 | 4 | about 1.5 |
| Night | 12 hours | 2 | 6 | about 2 |
| Across the whole day | about 5 hours | |||
Staffing levels change with the needs of the residents living with us at the time. These figures show what a typical day looks like.
What that means
Roughly five hours of one-to-one care per resident each day, around 47% more than the UK average of about 3.4 hours. In practice it means time to sit and talk, to help without hurrying, and to notice when something is not quite right.
How that compares
Traditional patterns in many homes are closer to one carer to five residents in the morning, eight in the afternoon and ten at night.
Our team is led by Inga, our Registered Manager, with Diana as Administrator and Activities Coordinator. About our family and team
Fees and funding
What care at The Alexandra costs
Rooms are priced individually by size, location and whether they have an en-suite.
Residential and residential dementia care
From £1,325 per week
For people paying for their own care. Permanent placements start with a 28-day trial period.
Respite stays
From £1,325 per week
The same residential rates, from a minimum of 7 nights, normally up to 28 nights.
- No security deposit or joining fee
- Meals, laundry, activities and day trips included
- Self-funded, council-funded and NHS-funded residents welcome
Weekly fees correct from 10 November 2026. Your exact fee is confirmed in writing after a free care needs assessment.
Making yourself at home
Familiar spaces. Time together.
Homely rooms, shared spaces and outdoor seating make room for quiet time as well as company. Residents are welcome to bring their own belongings, and furniture by agreement.
Meals are cooked on site every day and residents choose on the day. If nothing on the menu appeals, the kitchen will make something else. There are outings to local cafés, the beach and the bowling alley, and visiting services such as chair yoga, pet therapy, chiropody and hairdressing.
There are no set visiting hours for families.
When you visit, we can…
- show you round The Alexandra as it is today, and our neighbouring nursing home if that helps
- talk through the person’s needs and routines, and explain our free care needs assessment
- go through fees, funding and the contract, so you know what you are considering before you commit
Rooms
Bright, homely bedrooms
Every room at The Alexandra is a little different. Residents are welcome to bring their own belongings and photographs to make the room their own.
Outside
A welcoming house on Howard Road
The Alexandra has its own front garden and lawn, and residents are welcome in either garden, including the garden and koi pond at Farway Grange Nursing.
Your questions
Questions families ask
How much does care at The Alexandra cost?
Residential and residential dementia care at The Alexandra starts from £1,325 per week. Rooms are priced individually by size, location and whether they have an en-suite. Your exact fee is confirmed in writing after a free care needs assessment.
Do you care for people living with dementia here?
Yes. Every admission is considered case by case after a free assessment, so we can be confident we can meet the person’s needs. The home has access control, which helps us support people who like to walk with purpose, but access control on its own does not decide whether the home is right for someone; the assessment does.
When can family visit?
There are no set visiting hours for families. Please call or simply come and see us; we are always happy to show people round.
Is there a trial period?
Permanent placements start with a 28-day trial. Either side can end it with 7 days’ written notice. After the trial, you can end the contract with 28 days’ written notice.
Can we arrange a short stay?
Yes. Respite stays at The Alexandra are from 7 nights, normally up to 28 nights, at the residential weekly fee, from £1,325 per week. The dates and fee are set out in writing before you book.
Can someone move to the nursing home if their needs change?
If someone’s needs change, they can move to our neighbouring nursing home, staying with familiar faces. Every admission is considered case by case after an assessment, so we can be confident we can meet the person’s needs.
Quality and reassurance
Regulated by the Care Quality Commission
The Care Quality Commission rated Farway Grange Good overall, in its report published on 27 August 2025. Both houses on Howard Road are covered under the Farway Grange CQC rating.
Care Quality Commission
Farway Grange is registered with the Care Quality Commission. Both houses on Howard Road are covered under the Farway Grange CQC rating. You can read our latest inspection report on the CQC website.